Return/Refund Policy
POLICY RETURN DEADLINE:
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Items with obvious signs of use. Any item not in its original condition is damaged, or missing parts for reasons not due to our error and any item that is returned more than 30 days after delivery will be deemed as non-returnable items.
RETURNS (IF APPLICABLE):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
LATE OR MISSING REFUNDS (IF APPLICABLE):
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please use the Contact Us the top of the page and send us an email. We will reply within 24 hours of hearing from you.
EXCHANGES (IF APPLICABLE):
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email by clicking the contact us at the top of this page.
We make sure to answer all emails within a 24 hour timeframe.
SHIPPING:
To return your product please email us for instructions we will answer your email within 24 hours. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Elevating Moments, Embracing Tradition.
Bringing the World's Finest Wines to the UK
Our mission is to redefine the UK wine market by exclusively importing and showcasing two extraordinary brands: the premium champagne André de Villeneuve and the exquisite Moscatel Anjo Wine. We aim to offer wine enthusiasts unparalleled experiences that transcend traditional expectations.
A Vision of Excellence
We cultivate a community of discerning wine lovers who appreciate both innovation and tradition. By offering exceptional products and unique experiences, we elevate the art of wine enjoyment and create lasting memories.
André de Villeneuve: A Legacy of Luxury
Since 1845, André de Villeneuve epitomizes champagne craftsmanship. Our Grand Cru vineyards in the Montagne de Reims produce grapes of unparalleled quality, embodying a rich heritage and dedication to excellence.
Anjo Wine: Tradition Meets Innovation
Anjo Wine captures the essence of Moscatel winemaking, blending centuries-old techniques with modern innovation. Our commitment to quality and sustainability ensures every sip offers perfection and a connection to its storied past.
Commitment to Quality and Innovation
Our dedication to quality and innovation is unwavering. We partner with renowned research facilities and embrace cutting-edge technology, ensuring André de Villeneuve and Anjo Wine lead the premium wine industry.
Family-Run with a Global Vision
Inspired by our founders' international and creative spirit, we are a family-run company with a vision to build a global brand. We bring the finest wines directly to your doorsteps in the UK.
Join Our Journey
Explore the elegance and sophistication of André de Villeneuve champagne and Anjo Moscatel. Whether celebrating a special occasion or enjoying a quiet moment, our wines promise to enhance every experience.